Booking an Appointment
Each surgery consists of a mixture of appointments; some can be booked in advance (pre-bookable), and others, which are not released until the morning of that day. Morning surgeries also include telephone consultations, which are used when a visit to the surgery is not deemed necessary.
- Appointments can be booked on line, by Patient Access or by telephoning 02476 674123 or by calling in to the surgery. Please indicate what type of appointment you require.
- All patients that telephone on the day will be offered an appointment with our Nurse Practitioner who can deal with anything except for sick notes. The Nurse Practitioner is also fully qualified to issue prescriptions. Wherever possible we try to accommodate the patient with the doctor of their choice.
- Separate appointments systems operate for additional services such as minor surgery, liquid nitrogen clinics, child health surveillance, antenatal and postnatal consultations. You can book appointments in advance – this is normally around six weeks ahead for doctors and four weeks for nurses.
- There is a leaflet available outlining all types of appointments offered or ask at the desk.
We are committed to giving the best possible service to our patients and ask that you:
- Arrange appointments for as far in advance as is appropriate.
- Please help other patients by not requesting an urgent appointment for a problem that can wait a day or so.
- If you cannot keep your appointment please let us know as soon as possible as it can always be used by someone else.
- Please report to reception on arrival for your appointment or use the automated check in screen.
- Every effort is made to try to get you seen by your doctor of choice, if you phone ‘on the day’ and your preferred doctor has no appointments you will be given an appointment with another doctor.
- To assist the practice in keeping our the appointment times, please book one appointment for one health issue you may have. This will enable the Clinician to deal thoroughly with your problems.
Improving Access to General Practice
Evening and Weekend Appointments now Available
Patients who are registered at this practice can now book an appointment with a GP on weekday evenings (after 6.30pm) at this practice.
Additional Extended Hours Service
Appointments to see a GP or Nurse can also be arranged on weekday evenings and at the weekends (on Saturday and Sunday) at another NHS setting nearby. Talk to the practice receptionist to find out more or book an appointment.
By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess.