Opening Hours

The surgery is open Monday to Friday between the hours of 8.30am and 7.30pm. Surgeries operate throughout the day.

The Surgery is closed at weekends and on Bank Holidays.

For opening times Christmas/New Year CLICK HERE

The building has suitable acccess for disabled patients and all consulting rooms are on the ground floor.

(Please note that the surgery may be closed at times to allow for staff meetings and training and for Protected Learning sessions for the doctors.)

If you need to see a doctor in an emergency outside of normal surgery hours you will need to call the Out-of-Hours service which is provided through Coventry Primary Care Trust - call 01926 888 026

APPOINTMENTS

Each surgery consists of a mixture of appointments, some can be booked in advance (pre-bookable), and others, which are not released until the morning of that day.  Morning surgeries also include telephone consultations, which are used when a visit to the surgery is not deemed necessary.

Appointments can be made by telephoning 024 7667 4123 or by calling in to the surgery.  Please indicate what type of appointment you require.

All patients that telephone on the day will be offered an appointment with our Nurse Practitioner who can deal with anything except for sick notes. The Nurse Practitioner is also fully qualified to issue prescriptions. Wherever possible we try to accommodate the patient with the doctor of their choice.

Separate appointment systems operate for additional services such as minor surgery, liquid nitrogen clinics, child health surveillance, antenatal and postnatal consultations.

There is a leaflet available outlining all types of appointments offered - or ask at the desk.

We are committed to giving the best possible service to our patients and ask that you:

• Arrange appointments for as far in advance as is appropriate
• Please help other patients by not requesting an urgent appointment for a problem that can wait a day or so
• If you cannot keep your appointment please let us know as soon as possible as it can always be used by someone else
• Please report to reception on arrival for your appointment

Car Parking
There is a designated disabled parking bay.

Car parking is very limited in front of the surgery but there are parking spaces across the road.  (2 hour return restrictions apply).

HOME VISITS

Home visits can be made for patients who are too unwell to get to the surgery.  Please try and telephone before 10:00am wherever possible.  Please remember several patients can be seen in surgery in the time it takes to do a home visit.  The doctor also works more efficiently in the surgery, and has easy access to nursing help, emergency drugs, hospital communications and equipment that cannot be brought to your home.

MINOR ILLNESSES

If you have a minor illness such as a cough, cold, flu, sore throat etc. these are caused by viruses, which do not respond to antibiotics, and can be managed with simple painkillers.  There are leaflets available in the reception area. For other advice see NHS DIRECT

NHS Direct is available 24 hours a day at www.nhsdirect.co.uk: on digital TV; and on telephone number 0845 46 47